LSS Tie - Pineda-Covalin

Shipping Policy:

Thank you for shopping with us! Here's what you need to know about our shipping policy:

• Processing Time: Orders are processed within 5-7 business days upon receipt of payment.

• Shipping Methods: We offer standard shipping for all orders.

• Shipping Rates: Shipping rates are calculated based on the weight of your order and your location. You can see the shipping cost during checkout before making your purchase.

• Delivery Time: Delivery times vary depending on your location. Typically, deliveries take between 7 to 10 business days within the United States.

• International Shipping: Please email us at latinosurgicalsociety@gmail.com for international shipping inquiries.

• Order Tracking: Once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.

Return Policy:

We understand that sometimes a product may not meet your expectations. However, please note that all sales are final. We do not accept returns or exchanges unless the item received is defective or damaged.

Damaged or Defective Items:

• Notification: If you receive a damaged or defective item, please contact us within 48 hours of receiving your order.

• Proof of Damage: To process a return or exchange due to damage, we may request photographic proof of the damage to the product and/or packaging.

• Replacement or Refund: Upon approval of your claim, we will offer a replacement of the damaged or defective item. If a replacement is not available, we will issue a refund for the cost of the item.

Non-returnable Items:

• Final Sale: All items are marked as "final sale" are non-returnable and non-refundable.

• Used or Altered Items: We cannot accept returns on any item that has been used, washed, or altered in any way.

Contact Us:

If you have any questions about our shipping and return policies, please contact our customer service team at latinosurgicalsociety@gmail.com. We are here to assist you and ensure your shopping experience with us is enjoyable.